FAQ

Frequently Asked Questions

Company Background

When was Social Smoke founded?

Social Smoke was founded in 2003 in Arlington, Texas, USA.

When was Social Smoke Tobacco released?

Our tobacco was first sampled in local hookah bars in Dallas in December 2009, followed by an official launch in February 2010.

Where is Social Smoke based?

Social Smoke is headquartered in Dallas, Texas, USA, with offices in Germany and Hong Kong, and manufacturing operations in Tunisia.

Manufacturing & Quality

Where is your tobacco manufactured?

From 2010 to 2023, Social Smoke Tobacco was manufactured in Texas. In 2024, we relocated production to Tunisia to better serve international markets while maintaining our strict quality standards.

Has Social Smoke ever worked with other tobacco factories?

Absolutely not. Social Smoke Tobacco has always been independently manufactured and never outsourced to third-party shisha factories.

What makes Social Smoke Tobacco unique?

Our proprietary house recipe was developed over five years and features premium tobacco leaves, real clover honey, and high-grade ingredients—without artificial colors or preservatives. Every flavor is developed in-house by our R&D team.

Why is some hookah tobacco red, green, or yellow?

These artificial colors are sometimes used to differentiate flavors or create a uniform look. At Social Smoke, we never use artificial coloring. Our tobacco has a natural yellow-brown hue from the light-colored leaves and real honey in our blend.

Is Social Smoke honey-based?

Yes, we use real honey in our recipe, which enhances both the flavor and smoking experience.

Is there a difference between your U.S. and international tobacco?

No. All Social Smoke products—regardless of destination—are made with the same recipe and ingredients, ensuring consistent quality worldwide.

Product Use & Experience

Is Social Smoke tobacco nicotine-free or herbal?

No. Our products are made with real tobacco and contain nicotine. We do not produce herbal or synthetic alternatives.

What’s the best way to pack a bowl of Social Smoke?

Social Smoke is designed for indirect heating. Ensure the tobacco does not touch foil or your heat management device. Packing will vary by bowl type, but proper airflow and heat management are key.

How long does a bowl last?

A properly packed bowl typically lasts between 60–90 minutes, depending on setup and heat.

Does hookah tobacco expire?

While it doesn't spoil, older tobacco can darken and lose flavor intensity. For optimal enjoyment, we recommend using fresh tobacco.

Popular Flavors

What are your most popular flavors?
  • Absolute Zero
  • Baja Blue
  • Cucumber Chill
  • Lemon Chill
  • Pear Chill
  • Voltage
  • Watermelon Chill
  • White Gummy Bear

Availability & Business

Is Social Smoke available in the EU?

Yes. Our tobacco is manufactured in Tunisia and fully complies with EU regulations. Distribution is streamlined for European markets.

Where can I order Social Smoke products online?

Please Visit our Where to Buy Page

Stay updated via socialsmoke.com, socialsmoke.de, or by joining our newsletter.

Can I become a distributor or wholesale partner?

We’re expanding globally! Opportunities vary by region due to exclusivity agreements. Please speak with our B2B team or reach out through our contact form.

Smoke Real Verified Partner Program (Launching Q3 2025)

What is the Verified Partner Program?

A new initiative to support businesses that sell or serve authentic Social Smoke products.

What are the benefits of becoming a Verified Partner?
  • Official listing on socialsmoke.de
  • Verified Partner sign or certificate
  • Use of Social Smoke logos & branding
  • Access to exclusive promotions & branded materials
  • Marketing support & staff gear
What are the requirements to join?
  • Offer a minimum range of Social Smoke products
  • Sell only authentic Social Smoke
  • Purchase from approved vendors or provide proof of authenticity
  • Allow periodic inspections
  • Follow brand and program guidelines